Position: Client Manager

Company Overview:

Secure360 is a leading cybersecurity firm that is committed to delivering top-notch solutions and services to our esteemed clients. As a dynamic and growing company, we believe in nurturing talent and providing young professionals with exciting opportunities to thrive in the cybersecurity industry.

Job Summary:

We are thrilled to offer a promising opportunity for a passionate and motivated individual to join our team as a Junior Client Manager. In this role, you will play an essential part in supporting our client management efforts, building strong relationships with our valued clients, and ensuring their satisfaction with our cybersecurity solutions.

Responsibilities:

1. Client Support: Assist in maintaining positive relationships with existing clients, responding to their inquiries, and addressing their needs in a timely and professional manner.

2. Client Needs Assessment: Collaborate with senior client managers to understand clients' cybersecurity requirements and assist in proposing tailored solutions.

3. Solution Coordination: Work closely with our cybersecurity experts to coordinate the delivery of solutions and services to meet clients' expectations.

4. Client Communication: Support communication with clients, keeping them informed about our cybersecurity offerings, updates, and industry insights.

5. Issue Resolution: Aid in resolving any concerns or issues raised by clients, ensuring a high level of client satisfaction.

6. Account Management: Assist in monitoring client accounts, gathering feedback, and identifying opportunities for account growth.

7. Market Research: Stay informed about the latest trends and developments in the cybersecurity industry to contribute valuable insights to clients.

Qualifications:

- Bachelor's degree in Business Administration, Marketing, Cybersecurity, or a related field.
- Strong interest in cybersecurity and willingness to learn about our solutions and services.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Ability to collaborate effectively with clients and internal teams to achieve shared goals.
- Detail-oriented with strong organisational skills, capable of managing multiple tasks.
- Problem-solving mindset and a proactive attitude toward finding solutions.
- Prior experience in a client-facing or customer service role is a plus but not required.

Join our team of dedicated professionals and embark on a rewarding journey in the cybersecurity industry. At Secure360, we believe in investing in young talent and providing opportunities for growth and development.

To apply, please submit your resume and a brief cover letter showcasing your enthusiasm for cybersecurity and client management - Email to hello@getsecure360.com or apply online.

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